Electronic Signature Disclosure & Consent

This Electronic Signature Disclosure & Consent ("Disclosure") explains how JHS Solutions LLC ("Company," "we," "our," or "us") conducts electronic transactions through the Portal Platform™ and eSignare®.

By accessing or using the Platform to review, sign, send, receive, or manage electronic documents, you acknowledge that you have received this Disclosure and consent to conduct transactions electronically to the extent permitted by applicable law.

This Disclosure should be read together with:

LEGAL-001 — Master Terms of Service;

LEGAL-002 — Privacy Policy;

LEGAL-003 — Communications Policy;

LEGAL-004 — Security Policy;

LEGAL-005 — AI Services Policy; and

the other documents within the Portal Platform Legal Suite™.

1.1 Purpose

The purpose of this Disclosure is to explain:

how electronic signatures are used;

how electronic records are created and maintained;

how consent to transact electronically is obtained;

the legal effect of electronic signatures;

hardware and software requirements;

record retention practices;

user rights relating to electronic transactions.

1.2 Scope

This Disclosure applies to all electronic transactions conducted through:

Portal Platform™;

eSignare®;

Customer Workspace;

Signer Portal;

Trust Center™;

Certificate of Completion™;

Dispatch Center™;

APIs;

Mobile Applications;

Enterprise Services;

future electronic signature services offered by the Company.

1.3 Consent to Conduct Business Electronically

By selecting an option such as "I Agree," "I Consent," "Continue," "Accept," "Sign," or another similar affirmative action, or by electronically signing a document through the Platform, you consent to:

receive electronic records;

receive electronic disclosures;

execute documents electronically;

receive electronic notices;

receive electronic communications relating to transactions;

use electronic signatures in place of handwritten signatures where permitted by applicable law.

Your consent applies unless and until it is withdrawn in accordance with this Disclosure or applicable law.

1.4 Legal Effect of Electronic Signatures

To the extent permitted by applicable law, an electronic signature applied through the Platform is intended to have the same legal force and effect as a handwritten signature.

Nothing in this Disclosure guarantees that every document or transaction may legally be completed electronically. Certain documents or transactions may require paper records, notarization, witnesses, governmental filings, or other formalities under applicable law.

Users are responsible for determining whether a particular transaction may be completed electronically.

1.5 Electronic Records

Documents processed through the Platform may be maintained in electronic form.

Electronic records may include:

agreements;

disclosures;

audit trails;

Certificates of Completion™;

Verification IDs;

authentication logs;

communication records;

transaction metadata;

timestamps;

other records reasonably related to the electronic transaction.

Electronic records may be retained in accordance with the Company's Record Retention Policy and applicable law.

1.6 Intent to Sign

The Platform is designed to require an affirmative action indicating the signer's intent to sign before an electronic signature is applied.

Examples of affirmative actions may include:

clicking a signature control;

drawing a signature;

typing a signature;

uploading a signature;

selecting an acknowledgment;

confirming intent through an electronic prompt.

These actions help demonstrate the signer's intent to adopt the electronic signature.

1.7 Association of Signature with Record

The Platform maintains information intended to associate an electronic signature with the corresponding electronic record.

Such information may include:

document identifiers;

signer identity information;

authentication events;

timestamps;

IP address information;

device information;

audit logs;

signature placement coordinates;

Verification IDs;

Certificate of Completion™ references;

other transaction metadata.

The Company may use this information to support verification, security, audit, and compliance purposes.

1.8 Electronic Delivery

Documents, notices, and related communications may be delivered electronically through:

email;

authenticated Platform access;

Dispatch Center™;

secure messaging;

mobile applications;

APIs;

other electronic delivery methods supported by the Platform.

Electronic delivery is considered complete when transmitted through the applicable communication channel, subject to applicable law and the Company's Communications Policy.

2.1 Hardware and Software Requirements

To access, review, electronically sign, receive, download, and retain electronic records through the Platform, Users should have access to equipment and software reasonably capable of supporting electronic transactions.

Minimum requirements may include:

a supported web browser;

Internet access;

a valid email address;

a compatible computer, tablet, or mobile device;

the ability to view PDF documents or other supported file formats;

sufficient storage or printing capability to retain copies of electronic records.

As technology evolves, minimum system requirements may change. Updated requirements may be published through the Platform or otherwise communicated to Users.

2.2 Electronic Record Retention

The Company may retain electronic records relating to Platform transactions, including:

executed documents;

Certificates of Completion™;

Trust Center™ verification records;

audit logs;

authentication events;

communication records;

document metadata;

transaction history;

verification identifiers;

system logs.

Retention periods vary depending upon:

applicable law;

contractual obligations;

document type;

subscription level;

operational requirements;

litigation holds;

regulatory obligations.

Retention practices are governed by the Company's Record Retention Policy.

2.3 Paper Copies

Where permitted by applicable law and Platform functionality, Users may:

download electronic records;

print copies of documents;

retain personal copies of completed transactions.

The Company is not obligated to provide paper copies unless required by applicable law or expressly agreed in writing.

Administrative fees may apply where physical copies are specifically requested and legally permitted.

2.4 Withdrawal of Consent

Where applicable law permits, a User may withdraw consent to conduct future transactions electronically.

Requests to withdraw consent may be submitted using available Platform functionality or through the Company's designated customer support channels.

Withdrawal of consent:

does not invalidate previously executed electronic transactions;

may prevent continued use of certain Platform services;

may require termination of certain electronic workflows;

may affect the availability of future electronic services.

The Company may request reasonable identity verification before processing a withdrawal request.

2.5 Updating Contact Information

Users are responsible for maintaining accurate:

email addresses;

telephone numbers;

mailing addresses where applicable;

authentication methods;

communication preferences;

account information.

Failure to maintain current contact information may delay or prevent receipt of important electronic communications.

2.6 Authentication

The Platform utilizes authentication measures intended to confirm the identity of Users before permitting access to protected services.

Authentication methods may include:

usernames;

passwords;

Multi-Factor Authentication (MFA);

email verification;

SMS verification;

authenticator applications;

enterprise identity providers;

future authentication technologies.

Authentication requirements may vary depending upon the transaction or associated security risk.

2.7 Signature Authentication

To support the integrity of electronic signatures, the Platform may record information including:

authentication events;

timestamps;

IP address information;

browser information;

device information;

session identifiers;

document identifiers;

signature placement information;

workflow history;

Verification IDs;

other audit metadata.

These records assist in verifying the authenticity and integrity of electronic transactions.

2.8 Trust Center™

The Platform's Trust Center™ provides verification services intended to assist Users in confirming the authenticity of completed electronic transactions.

Trust Center™ functionality may include:

Verification IDs;

document verification;

audit summaries;

completion information;

transaction status;

certificate validation;

future verification technologies.

The Trust Center™ is intended to support transparency and confidence in electronic transactions but does not constitute legal advice or a judicial determination regarding the enforceability of any document.

2.9 Certificate of Completion™

Upon completion of eligible electronic transactions, the Platform may generate a Certificate of Completion™.

Certificates may include:

document identifiers;

signer information;

transaction timestamps;

audit summaries;

verification references;

authentication information;

other operational metadata.

Certificates are intended to document the completion of Platform workflows and support future verification.

2.10 Audit Trails

The Platform maintains audit information intended to support the integrity of electronic transactions.

Audit information may include:

document events;

authentication events;

signature events;

communication events;

administrative actions;

workflow history;

timestamps;

IP address information;

device information;

Verification IDs;

future operational metadata.

Audit information supports:

security;

dispute resolution;

fraud prevention;

compliance;

customer support;

Platform integrity.

2.11 User Responsibilities

Users remain responsible for:

reviewing documents before signing;

ensuring that they possess authority to sign;

safeguarding authentication credentials;

protecting their devices;

maintaining current contact information;

promptly reporting unauthorized account activity;

complying with applicable law;

obtaining independent legal advice where appropriate.

Users should not electronically sign documents that they do not understand or are not authorized to execute.

2.12 Limitations

The Company does not guarantee that:

every document is legally eligible for electronic signature;

every governmental agency will accept electronically signed documents;

every court will reach the same conclusion regarding enforceability;

every transaction is appropriate for electronic execution.

Responsibility for determining the legal appropriateness of a particular transaction remains with the parties involved and their professional advisors.

2.13 Relationship to Applicable Law

This Disclosure is intended to operate consistently with:

the Electronic Signatures in Global and National Commerce Act (ESIGN Act);

the Uniform Electronic Transactions Act (UETA) where adopted;

applicable Florida law;

other applicable federal, state, local, and international laws governing electronic transactions.

If applicable law imposes additional requirements, those legal requirements shall control to the extent of any conflict.

2.14 Continuous Improvement

The Company may enhance electronic signature technologies, authentication methods, verification services, audit capabilities, and record management practices as technology and legal requirements evolve.

Such improvements may be implemented without prior notice where reasonably necessary to maintain Platform security, reliability, or legal compliance.

3.1 Legal Effect

To the fullest extent permitted by applicable law, electronic signatures executed through the Platform are intended to have the same legal validity, enforceability, and effect as handwritten signatures.

Electronic records generated through the Platform are intended to satisfy legal requirements for records to be:

in writing;

retained;

reproduced;

accurately associated with the corresponding transaction.

Nothing in this Disclosure expands or limits legal rights beyond those provided under applicable law.

3.2 Platform Role

The Company provides technology that facilitates electronic transactions.

Except where expressly identified in writing, the Company:

is not a party to agreements executed through the Platform;

does not represent either party to a transaction;

does not determine whether an agreement is legally sufficient;

does not guarantee the enforceability of any document;

does not verify the truthfulness of document contents;

does not determine whether parties possess legal authority to execute documents.

Users remain solely responsible for the legality and appropriateness of the transactions they conduct.

3.3 Identity Verification Limitations

Authentication technologies and identity verification measures are designed to reduce fraud and improve confidence in electronic transactions.

However, no authentication method can guarantee with absolute certainty the identity, authority, intent, or legal capacity of every participant.

Users remain responsible for determining whether additional verification is appropriate for a particular transaction.

3.4 User Representations

By electronically signing through the Platform, each User represents that:

they have reviewed the applicable document;

they understand the document;

they intend to electronically sign;

they possess authority to execute the document where applicable;

the information they provide is accurate to the best of their knowledge;

they are not knowingly engaging in fraud or unlawful conduct.

3.5 Availability Disclaimer

Electronic signature services are provided on an "AS IS" and "AS AVAILABLE" basis.

The Company does not warrant that:

Platform services will always be uninterrupted;

every electronic transaction will complete successfully;

communications will always be delivered immediately;

governmental agencies will accept electronically signed documents;

courts will reach identical conclusions regarding legal enforceability.

Temporary interruptions may occur because of maintenance, Internet outages, third-party provider issues, cybersecurity events, or circumstances beyond the Company's reasonable control.

3.6 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO:

delays in electronic transactions;

failed communications;

user errors;

unauthorized account access caused by compromised user credentials;

third-party service interruptions;

governmental rejection of electronically signed documents;

Internet failures;

force majeure events;

circumstances beyond the Company's reasonable control.

Nothing in this section limits liability that cannot lawfully be limited.

3.7 Regulatory Compliance

The Company intends to operate its electronic signature services consistently with:

the Electronic Signatures in Global and National Commerce Act (ESIGN Act);

the Uniform Electronic Transactions Act (UETA), where adopted;

applicable Florida law;

applicable federal laws;

other applicable laws governing electronic transactions.

As laws evolve, the Company may update its electronic signature procedures and this Disclosure to maintain legal compliance.

3.8 Relationship to Other Policies

This Electronic Signature Disclosure & Consent forms part of the Portal Platform Legal Suite™ and should be interpreted together with:

LEGAL-001 — Master Terms of Service;

LEGAL-002 — Privacy Policy;

LEGAL-003 — Communications Policy;

LEGAL-004 — Security Policy;

LEGAL-005 — AI Services Policy;

LEGAL-007 — Cookie Policy;

LEGAL-008 — Acceptable Use Policy;

LEGAL-009 — Trust Center™ Policy;

LEGAL-010 — Record Retention Policy;

LEGAL-013 — Data Processing Addendum (where applicable); and

any additional legal documents adopted by the Company.

Where another policy governs a more specific subject relating to electronic transactions, that policy shall control with respect to that subject matter while this Disclosure governs the Company's overall electronic signature practices.

3.9 Amendments

The Company may revise this Disclosure to reflect:

changes in technology;

legal developments;

security enhancements;

Platform improvements;

operational changes;

future electronic signature functionality.

Material revisions will be communicated using reasonable electronic methods where required by applicable law.

Continued use of the Platform following the effective date of revised disclosures constitutes acceptance of the updated Disclosure to the extent permitted by applicable law.

3.10 Contact for Electronic Signature Questions

Questions regarding this Electronic Signature Disclosure & Consent or the Company's electronic signature services may be submitted to:

JHS Solutions LLC

Email: support@esignare.com

Support is available for matters including:

Electronic Signature Questions

Electronic Records

Consent Withdrawal Requests

Signature Authentication

Signature Invitations

Document Signing Support

Certificate of Completion™ Questions

General Customer Support

Additional contact methods and support resources may be published through the Portal Platform™ from time to time.

Where required by applicable law, the Company may designate an electronic signature, compliance, or legal representative to assist with electronic signature-related inquiries.

3.11 Severability

If any provision of this Disclosure is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

Any invalid provision shall be interpreted or modified only to the extent necessary to preserve its intended purpose while maintaining the overall effectiveness of this Disclosure.

3.12 Survival

The provisions relating to:

electronic records;

audit logs;

Verification IDs;

Certificates of Completion™;

limitation of liability;

dispute resolution;

governing law;

record retention;

and other provisions intended by their nature to survive,

shall continue in effect following completion or termination of the applicable electronic transaction to the extent permitted by law.

ACKNOWLEDGMENT

BY ACCESSING, REVIEWING, SENDING, RECEIVING, OR ELECTRONICALLY SIGNING DOCUMENTS THROUGH THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS ELECTRONIC SIGNATURE DISCLOSURE & CONSENT.

YOU FURTHER ACKNOWLEDGE THAT YOU CONSENT TO CONDUCT TRANSACTIONS ELECTRONICALLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.