Need help with your workspace?

Sign in to your workspace and select New Signing Request.

• Upload the PDF you want signed.
• Add each recipient and verify their email address.
• Prepare the document by placing all required fields.
• Review the Delivery Center checklist before sending.

Confirm that the document is a valid PDF and that it is not password-protected or damaged.

• Try opening the PDF on your computer first.
• Use a current version of Chrome, Edge, Safari, or Firefox.
• Save a fresh copy of the PDF and upload it again.
• Contact support if the preparation screen remains unavailable.

Open the signing request before sending and update the recipient information from the document workspace.

If invitations were already sent, the request may need to be cancelled or recreated depending on its status.

Review the document workspace and confirm the correct PDF, recipients, pages, and signing fields were saved.

If the request is already active, contact support before attempting to replace or alter the source document.

Completed agreements may include the completed PDF, Certificate of Completion™, Verification ID, and audit trail.

• Open the completed record from My Documents.
• Download the completed PDF or certificate.
• Use the Trust Center™ to verify the record.

Open the Billing area from your workspace to review your trial, subscription status, receipts, and available plans.

Include your workspace email when contacting support about billing or account access.

Use My Documents to locate archived records and the Reports area to review activity and available exports.

Restoration and permanent deletion options depend on the document status and retention period.